Skyla Gardner
Sumter
Summary
Results-driven professional with a strong background in digital network and customer service. Skilled in analyzing financial needs and collaborating with teams to enhance customer processes and customer engagement. Along with adapting in environments with a willingness to work.
Overview
6
6
years of professional experience
Work History
Small Business Banker
Bank of America
Remote
10.2023 - Current
- Developed tailored financial solutions for small business clients to enhance growth and stability.
- Analyzed client financial needs to recommend appropriate banking products and services.
- Collaborated with cross-functional teams to streamline loan application processes for efficiency.
- Educated clients on digital banking tools, improving their banking experience and engagement.
Fast Food Cashier
Cookout Restaurant
Gaffney Sc
01.2022 - 10.2023
- Processed customer transactions accurately and efficiently in fast-paced environment.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Handled customer inquiries and complaints with professionalism, ensuring satisfaction.
Wait Staff Member
IHOP
Sumter Sc
02.2020 - 01.2022
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Trained new staff on menu knowledge and service standards to enhance team performance.
- Collaborated with kitchen staff to communicate orders accurately and resolve issues quickly.
Education
High School Diploma -
Gaffney High School
Gaffney Sc05-2021
Skills
- Relationship management
- Credit evaluation
- Digital banking proficiency
- Customer Service
- Professionalism & work ethic
- Leadership Skills
- Oral & written communication
Timeline
Small Business Banker
Bank of America
10.2023 - Current
Fast Food Cashier
Cookout Restaurant
01.2022 - 10.2023
Wait Staff Member
IHOP
02.2020 - 01.2022
High School Diploma -
Gaffney High School