
A dynamic, goal-oriented Senior Consultant at Ernst & Young specializing in software development and client relations. Developing scopes and managing project timelines. Train and mentor junior employees while developing and overseeing cohesive, productive teams and system workflows.
Roles involve team supervision, technical direction, client relations, configuration and integration of the Origami platform for insurance companies. Developed expertise in learning custom legacy systems and business operations. Simplified communication of complex technical workflows to improve client interactions.
Served as a trusted resource for Origami clients at EY through reliable support.
Proficient in SQL, JavaScript, XML, JSON, Java, and AWS to navigate the Origami platform effectively.
Honored with Associate of the Month and Associate of the Quarter awards for exemplary contributions.
Designed and programmed online data reports for digital "inquiry-intelligent" tutoring and assessment system to enable teachers to view statistical data and assessments of students' online educational activities. Served as customer service representative to field and address inquiries regarding the functionality of the online digital learning platform.
Served as lifeguard and supervisor, and as instructor to teach water safety and how to swim. Managed scheduling of lifeguards and the daily morning camp for children.