Sujal Kalathiya
Ottawa
Summary
Dynamic leader with expertise in retail management and customer service, honed at Food Basics. Proven track record in operational efficiency and quality control analysis, driving waste reduction and enhancing produce freshness. Skilled in training teams and resolving customer concerns, ensuring satisfaction.\
Overview
3
3
years of professional experience
Work History
Produce Supervisor
Food Basics
05.2024 - Current
- Ensured rotation and freshness of all produce items.
- Maintained clean, organized, and well-stocked displays.
- Trained and guided team members on daily tasks.
- Monitored inventory levels and placed orders as needed.
- Checked product quality and removed outdated items.
- Supported merchandising and set up promotional displays.
- Provided customer assistance and resolved product concerns.
Restaurant Manager
Fat Bastard Burrito
09.2022 - 03.2024
- Managed daily restaurant operations and staff.
- Ensured high standards of food quality and service.
- Trained, coached, and supervised team members.
- Monitored inventory and controlled food and labor costs.
- Handled scheduling, task assignments, and shift coverage.
- Resolved customer issues and maintained guest satisfaction.
- Enforced health, safety, and sanitation procedures.
- Oversaw cash handling, deposits, and POS accuracy.
Education
GED -
Algonquin College
Nepean, ON04-2024
Skills
- Customer service
- Retail management experience
- Retail inventory management
- Produce washing
- Operational efficiency
- Purchasing and planning
- Waste reduction
- Quality control analysis
- Ordering procedures
Timeline
Produce Supervisor
Food Basics
05.2024 - Current
Restaurant Manager
Fat Bastard Burrito
09.2022 - 03.2024
GED -
Algonquin College