Talita Galvão
Manager
São José Dos Campos, Sao Paulo
Summary
I currently work at A&M in the Digital and Technology Business Unit. I help companies with digital transformation, planning and executing their corporate strategies, and I'm involved in M&A deals. I'm passionate about people development and believe strongly in human potential. Naturally curious, I bridge the gap between business and technology across various industries. I'm seeking a new professional challenge with a company that values personal experience and invests in individual professional development – key factors for any organization's success.
Overview
14
14
years of professional experience
Work History
Manager
Alvarez & Marsal
2022.11 - Current
- Leading IT Strategic Consulting Projects, Implementation Initiatives, and Architecture Design
SR Associate
Alvarez & Marsal
2021.01 - 2022.11
- Conducted due diligence and PMI (Post Merger Integration) for Private Equity investment theses
- Led the planning of the IT architecture for a holding company operating in the Brazilian retail sector, also part of a Private Equity investment thesis
- Developed the IMO (Integration Management Office) product framework and Integration Playbook for M&A projects
IT Governance Coordinator
TIVIT
2019.05 - 2021.01
- Leading the SLA Governance team, overseeing the SLB measurement for 200 TIVIT clients, from the construction and alignment of indicators during client onboarding, to the ongoing process, control of recurring SLA's breaches, financial penalties and risk mitigation
IT Specialist
TIVIT
2014.03 - 2019.05
- Implementation of IT outsourcing in End User processes (Service Desk, Field Services, Access Management and Asset Management) for clients in various segments, in Brazil, Argentina and Chile
- Implementation and execution of the Integrated Management framework at TIVIT, supporting the executive committee in aligning objectives and creating synergy between End User Operations, Data Center Operations, Cloud, Cyber Security and Digital Business areas.
- Alignment and presentation of IT governance KPIs, in incident management, requests, changes, problems, assets, disaster recovery and SLA processes for all TIVIT clients to the Integrated Management Committee.
CIO Advisory - IT Strategy Consulting
PwC
2013.04 - 2014.03
- Strategic IT Planning for large brazilian retail companies
IT Business Analyst
TIVIT
2012.03 - 2013.04
- Management of Service Catalog and Service Desk Processes for financial, metallurgical and retail clients
- Implementation of ITSM
IT Service Desk Analyst
TIVIT
2010.09 - 2012.03
- Provided N1 and N2 support for a brazilian bank's Service Desk, offering telephone support for microcomputing and functional issues to the head office and branches
Education
Specialization - Digital Transformation
Mackenzie
São Paulo, Sao Paulo, Brazil 2001.05 -
Technologist - Financial Management
ETEP
São José Dos Campos, Sao Paulo, Brazil 2001.05 -
Technician - Technician Computer
ETEC
São José Dos Campos, Sao Paulo, Brazil 2001.05 -
Technician - Business Administration
IDEIA
São José Dos Campos, Sao Paulo, Brazil 2001.05 -
Websites
Timeline
Manager
Alvarez & Marsal
2022.11 - Current
SR Associate
Alvarez & Marsal
2021.01 - 2022.11
IT Governance Coordinator
TIVIT
2019.05 - 2021.01
IT Specialist
TIVIT
2014.03 - 2019.05
CIO Advisory - IT Strategy Consulting
PwC
2013.04 - 2014.03
IT Business Analyst
TIVIT
2012.03 - 2013.04
IT Service Desk Analyst
TIVIT
2010.09 - 2012.03
Specialization - Digital Transformation
Mackenzie
2001.05 -
Technologist - Financial Management
ETEP
2001.05 -
Technician - Technician Computer
ETEC
2001.05 -
Technician - Business Administration
IDEIA
2001.05 -