Summary
Overview
Work History
Education
Websites
Timeline
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Talita Galvão

Talita Galvão

Manager
São José Dos Campos, Sao Paulo

Summary


I currently work at A&M in the Digital and Technology Business Unit. I help companies with digital transformation, planning and executing their corporate strategies, and I'm involved in M&A deals. I'm passionate about people development and believe strongly in human potential. Naturally curious, I bridge the gap between business and technology across various industries. I'm seeking a new professional challenge with a company that values personal experience and invests in individual professional development – key factors for any organization's success.

Overview

14
14
years of professional experience

Work History

Manager

Alvarez & Marsal
11.2022 - Current
  • Leading IT Strategic Consulting Projects, Implementation Initiatives, and Architecture Design

SR Associate

Alvarez & Marsal
01.2021 - 11.2022
  • Conducted due diligence and PMI (Post Merger Integration) for Private Equity investment theses
  • Led the planning of the IT architecture for a holding company operating in the Brazilian retail sector, also part of a Private Equity investment thesis
  • Developed the IMO (Integration Management Office) product framework and Integration Playbook for M&A projects

IT Governance Coordinator

TIVIT
05.2019 - 01.2021
  • Leading the SLA Governance team, overseeing the SLB measurement for 200 TIVIT clients, from the construction and alignment of indicators during client onboarding, to the ongoing process, control of recurring SLA's breaches, financial penalties and risk mitigation

IT Specialist

TIVIT
03.2014 - 05.2019
  • Implementation of IT outsourcing in End User processes (Service Desk, Field Services, Access Management and Asset Management) for clients in various segments, in Brazil, Argentina and Chile
  • Implementation and execution of the Integrated Management framework at TIVIT, supporting the executive committee in aligning objectives and creating synergy between End User Operations, Data Center Operations, Cloud, Cyber Security and Digital Business areas.
  • Alignment and presentation of IT governance KPIs, in incident management, requests, changes, problems, assets, disaster recovery and SLA processes for all TIVIT clients to the Integrated Management Committee.

CIO Advisory - IT Strategy Consulting

PwC
04.2013 - 03.2014
  • Strategic IT Planning for large brazilian retail companies

IT Business Analyst

TIVIT
03.2012 - 04.2013
  • Management of Service Catalog and Service Desk Processes for financial, metallurgical and retail clients
  • Implementation of ITSM

IT Service Desk Analyst

TIVIT
09.2010 - 03.2012
  • Provided N1 and N2 support for a brazilian bank's Service Desk, offering telephone support for microcomputing and functional issues to the head office and branches

Education

Specialization - Digital Transformation

Mackenzie
São Paulo, Sao Paulo, Brazil
05.2001 -

Technologist - Financial Management

ETEP
São José Dos Campos, Sao Paulo, Brazil
05.2001 -

Technician - Technician Computer

ETEC
São José Dos Campos, Sao Paulo, Brazil
05.2001 -

Technician - Business Administration

IDEIA
São José Dos Campos, Sao Paulo, Brazil
05.2001 -

Timeline

Manager

Alvarez & Marsal
11.2022 - Current

SR Associate

Alvarez & Marsal
01.2021 - 11.2022

IT Governance Coordinator

TIVIT
05.2019 - 01.2021

IT Specialist

TIVIT
03.2014 - 05.2019

CIO Advisory - IT Strategy Consulting

PwC
04.2013 - 03.2014

IT Business Analyst

TIVIT
03.2012 - 04.2013

IT Service Desk Analyst

TIVIT
09.2010 - 03.2012

Specialization - Digital Transformation

Mackenzie
05.2001 -

Technologist - Financial Management

ETEP
05.2001 -

Technician - Technician Computer

ETEC
05.2001 -

Technician - Business Administration

IDEIA
05.2001 -

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