Tamara Knell
Manhattan Beach, CA
Summary
Professional bartender and server with 5+ years of experience working all around the world. Stellar interpersonal skills, with an energetic and warm demeanor. Dedicated to providing excellent customer service, in addition to a vast knowledge of cocktail preparation and food pairings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Gorilla Hostel
Mendoza
08.2024 - 01.2025
- Prepared and served cocktails, wine, and beer to over 200 guests nightly.
- Managed bar tabs and processed payments on POS terminals.
- Neatly sliced fruit and herbs for garnishing drinks with an aesthetic flair.
Server
True Foods
El Segundo, California
01.2024 - 07.2024
- Delivered welcoming service while managing time efficiently during peak hours.
- Maintained in-depth knowledge of seasonal menu items, ingredients, and preparation methods to ensure safety of those with dietary restrictions and allergies.
Tour Leader
Intro Travel
Bangkok
04.2023 - 01.2024
- Independently led groups of 20 pax throughout Thailand for 18-day tours.
- Coordinated travel logistics, including transportation, flights, accommodation, and tours.
- Effectively responded to accidents, illnesses, and itinerary changes while keeping group morale positive.
Bartender
The Riley Crystalbrook Hotel
Cairns
04.2022 - 01.2023
- Mixed a wide range of cocktails for a high volume of guests at this 5-star hotel.
- Crafted innovative cocktails for a 'Cocktail of the Month' competition.
- Independently opened and closed the bar, ensured all cleaning procedures were completed, and stock was refilled.
Server
Earls
Boston, Massachusetts
11.2018 - 06.2019
- Explained menu options to guests, offered suggestions, and upsold wine pairings.
- Trained new employees to perform duties and uphold all standards.
Education
Bachelor of Arts - Theater and Film Production
Northeastern University
Boston, MA05.2019
Skills
- Communication
- Team collaboration
- Creativity
- Adaptability
- Leadership
- Customer service
- Upselling techniques
- Conflict resolution
Certification
- TIPS Alcohol Training, 2024
- ABC Bartending Mixology Course, 2018
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Solo backpacking
- Comedic improvisation
- Soccer
- Photography
- Aerial Arts
Timeline
Bartender
Gorilla Hostel
08.2024 - 01.2025
Server
True Foods
01.2024 - 07.2024
Tour Leader
Intro Travel
04.2023 - 01.2024
Bartender
The Riley Crystalbrook Hotel
04.2022 - 01.2023
Server
Earls
11.2018 - 06.2019
Bachelor of Arts - Theater and Film Production
Northeastern University