Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tashica Earl

Sunrise

Summary

Experienced in customer service and sales with a focus on operational excellence and team development. Skilled in enhancing workforce efficiency through effective training and mentorship while maintaining high standards of quality and satisfaction. Committed to creating positive customer experiences that contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Supervisor

Parkside Memory Care
Tamarac
10.2025 - Current
  • Supervised daily operations to ensure high-quality care for residents.
  • Trained and mentored staff on best practices in resident care.
  • Coordinated staff schedules to ensure adequate coverage and meet resident care needs.
  • Monitored employee productivity to deliver targeted feedback and enhance resident care quality.

Shift Supervisor

Taste Rite Bakery
sunrise
01.2024 - 08.2025
  • Supervised daily bakery operations ensuring product quality and freshness.
  • Trained and mentored new staff on baking techniques and safety protocols.
  • Managed staff schedules to optimize productivity during peak hours.
  • Provided on-the-job training to new staff members.

Data Entry/ Promoted to Lead

Elephant group
01.2016 - 12.2023
  • Promoted a professional working environment.
  • Recognized by management for providing exceptional customer service support.
  • Mentor sales Representative on my Team.
  • Work closely with team members to deliver projected requirements, develop solutions and meet deadlines.
  • Managed approximately 50 incoming calls, per day from customers in a fast paced environment.

Sales Agent

Etech Jamaica Ltd
06.2013 - 08.2015
  • Answer customers' questions and respond promptly to problems and complaints over the phone and by email.
  • Continuously met sales goals via strategic prospecting.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Received awards and received advance management courses.
  • Managed Over 40 incoming calls, per day from customers in a fast paced environment.

Education

Business Administration:

Heart Vocational School
St James, Jamaica, Jamaica
06-2004

High School Diploma -

Cambridge High School
St James, Jamaica, Jamaica
06-2002

Some College (No Degree) - CNA

Truth Health Academy
Sunrise, FL
09-2024

Skills

  • I have a proven track record of delivering high-productivity and quality work while maintaining great satisfaction
  • Excellent knowledge of Microsoft Suite:
  • Able to multi-task, meet strict deadlines and work on own initiative
  • Strong team building and leadership skills
  • Excellent written and oral communication skills
  • Effective time management
  • Time management
  • Problem-solving
  • Strong problem solver
  • Work ethic and integrity
  • Teamwork and collaboration
  • Patience and empathy

References

Available upon request

Timeline

Supervisor

Parkside Memory Care
10.2025 - Current

Shift Supervisor

Taste Rite Bakery
01.2024 - 08.2025

Data Entry/ Promoted to Lead

Elephant group
01.2016 - 12.2023

Sales Agent

Etech Jamaica Ltd
06.2013 - 08.2015

Business Administration:

Heart Vocational School

High School Diploma -

Cambridge High School

Some College (No Degree) - CNA

Truth Health Academy
Tashica Earl