Tassi Hepburn
Reynoldsville PA
Summary
Ability to focus on individual task as well as others tasks to bring the team together, having work compliance and creating an atmosphere of positive reinforcement for all team members, to reap the benefits of a job well done.
Overview
20
20
years of professional experience
Work History
Spark Delivery Driver
Self contractor through Wal Mart
Dubois PA
05.2025 - Current
- Delivered packages efficiently to customers within designated routes.
- Maintained vehicle cleanliness and performed routine inspections.
- Communicated delivery status updates to customers and support teams.
Manager/Server/Shift Manager/Cashier
Ponderosa Steakhouse
Dubois PA
11.2008 - 11.2017
- Managed daily operations to ensure smooth restaurant functioning.
- Trained and mentored staff on service standards and procedures.
- Oversaw inventory management and ordering of kitchen supplies.
- Meat Inventory Count
- Resolved customer complaints promptly to enhance dining experience.
- Monitored food safety practices and compliance with health regulations.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Oversaw daily operations, maintaining efficiency and quality standards.
QA 2nd Shift Senior Lab Technician
Guiseppe's
Dubois PA
07.2006 - 11.2008
- Conducted routine laboratory tests, ensuring adherence to quality and safety standards.
- Assisted in developing and implementing standard operating procedures, enhancing testing accuracy and consistency.
- Maintained laboratory equipment to ensure optimal functioning and reliability for testing processes.
Education
GED
Virginia Beach, VASome College (No Degree) - Accounting
Dubois Business College/ Penn State University
Dubois , PACareer Development Center
Virginia Beach , VATimeline
Spark Delivery Driver
Self contractor through Wal Mart
05.2025 - Current
Manager/Server/Shift Manager/Cashier
Ponderosa Steakhouse
11.2008 - 11.2017
QA 2nd Shift Senior Lab Technician
Guiseppe's
07.2006 - 11.2008
GED
Some College (No Degree) - Accounting
Dubois Business College/ Penn State University
Career Development Center