With a proven track record at Instituto Pet Brasil, I excelled in regulatory affairs and event management, blending my expertise in international regulations with exceptional supplier-buyer relationship management. My strategic approach to enhancing client satisfaction and leveraging bilingual communication skills led to significant career growth, showcasing my ability to drive continuous improvements and foster teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Regulatory Affairs and Events Promotion
Instituto Pet Brasil
São Paulo, Sao Paulo, Brazil (Remote)
08.2022 - Current
Regulatory Affairs Assistant
Interpreted regulatory rules or rule changes and monitored communication through corporate policies and procedures.
Kept up-to-date with changes in national and international regulatory legislation to assure the clients compliance with exporting procedures.
Recommended improvements to processes.
Participated in working groups to build regulations for laws related to the area of agricultural defense.
Assisted pet food, pet care and veterinary product companies with national and international regulatory issues
Elaboration of documents, letters and presentations relating to regulatory demands and submission to the competent bodies
Face-to-face and remote meetings with authorities responsible for animal health regulatory matters
Head of Events and Promotion Department
Performed various functions focused on the creation and management of events and promotional activities. In this way, achieving the objectives established and providing a positive experience for participants and the target audience.
Planning and execution of events: develop the planning and organization of events, including the definition of objectives, budget, schedule and necessary resources. Supervising and executing events on site;
Logistics Coordination: logistical aspects of events (contracting suppliers; coordination of transportation, coordination of assembly and disassembly of structures; selection of accommodation and airline tickets, when necessary, management of teams involved; coordination of online events in conjunction with other sectors of the company in order to make the execution of events viable
Promotion, Communication: Requesting the responsible department to implement promotional and communication actions to promote the events on social networks and increase their visibility.
Evaluation and Reporting: After each event, evaluate, based on pre-defined indicators, its efficiency, efficacy and effectiveness; prepare detailed reports on each stage of the event.
Manager of Sales
New Point
Brasília, Federal District, Brazil
09.2020 - 08.2021
Developed strong client relationships for improved customer satisfaction and repeat business.
Analyzed market trends to identify new opportunities for business expansion and growth.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Stock management, purchasing and sales
Implemented and fed supplier data for optimizing purchasing processes
Education
Bachelor of Veterinary Medicine - Animal And Public Health
Universidade De Brasilia
Brasília, Federal District, Brazil
07-2022
Skills
Regulatory affairs certification
Client relationship management
Excellent verbal and written communication
Events development and planning
International regulations
Continuous improvements
Goal setting
Project management
Attention to detail
Bilingual: Portuguese and English
Teamwork and collaboration
Problem-solving
Certification
Curso Intensivo: Assuntos Regulatórios para a Alimentação Animal e Regularização de Empresas e Produtos e Sistema da Qualidade – Turma 11, Instituto Racine de Educação Superior, november, 2022.
Languages
English
Advanced (C1)
Spanish
Beginner (A1)
French
Elementary (A2)
Timeline
Regulatory Affairs and Events Promotion
Instituto Pet Brasil
08.2022 - Current
Manager of Sales
New Point
09.2020 - 08.2021
Bachelor of Veterinary Medicine - Animal And Public Health