Thais Martinello
Northridge
Summary
Beauty focused and costumer oriented professional with experience in social media content creation and assisting a family business environment. Skilled in product knowledge, client engagement, and creating personalized recommendations. Passionate about skincare and makeup, with a strong understanding of beauty trends and customer experience. Eager to contribute to a team by delivering exceptional service and building lasting client relationships.
Overview
10
10
years of professional experience
Work History
Social Media Content Creator
Self-employeed
Remote
07.2023 - Current
- Created engaging content across multiple social media platforms to enhance brand visibility.
- Developed and implemented strategic content calendars to streamline posting schedules.
- Analyzed audience engagement metrics to refine content strategies and improve reach.
- Collaborated with influencers to expand audience base and increase follower engagement.
Operations Assistant
Jonil
Capao Da Canoa, Rio Grande Do Sul, Brazil
04.2016 - 05.2018
- Managed documentation processes to ensure compliance with company policies and regulations.
- Assisted in budget tracking, identifying cost-saving opportunities through process improvements.
- Implemented new software tools, increasing team productivity and task management effectiveness.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Resolved customer inquiries and complaints swiftly, ensuring retention and positive brand perception.
Education
Associate of Arts - Business Administration And Management
Santa Monica College
Santa Monica, CA06-2025
Skills
- Social media strategy
- Social media content campaigns
- Content production
- Attention to detail
- Networking skills
- Positive attitude
- Professional and friendly
- Strong problem solver
- Multitasking Abilities
Languages
Spanish
Intermediate (B1)
Portuguese
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Social Media Content Creator
Self-employeed
07.2023 - Current
Operations Assistant
Jonil
04.2016 - 05.2018
Associate of Arts - Business Administration And Management
Santa Monica College