Thalita Felix Santana
Cuiaba - MT
Summary
Skilled Business Systems Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 5 year career.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Business Analyst
NBS Informatica
02.2020 - Current
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Streamlined reporting processes for enhanced decision-making and business insights.
QA Tester
NBS Informatica
04.2016 - 01.2020
- Improved software quality by executing comprehensive test plans and meticulously documenting results.
- Enhanced user experience for applications through rigorous usability testing and identifying areas for improvement.
- Reduced product defects by implementing automated testing processes to streamline quality assurance efforts.
- Collaborated with cross-functional teams to ensure software met functional requirements, leading to successful product releases.
Education
Associate of Applied Science - Python Programming
George Brown College
Toronto - Canada12.2019
MBA - Information Technology Management And Governance
SENAC -
Sao Paulo, Brazil12.2018
Associate of Applied Science - Computer Systems Analysis
FIC - Faculdade De Cuiaba
Cuiabá, Mato Grosso, Brazil11.2011
Skills
- Gap Analysis
- Data Mapping
- Business Planning
- Customer Needs Assessment
- Documentation Abilities
Languages
English
Upper intermediate (B2)
Portuguese
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
Business Analyst
NBS Informatica
02.2020 - Current
QA Tester
NBS Informatica
04.2016 - 01.2020
Associate of Applied Science - Python Programming
George Brown College
MBA - Information Technology Management And Governance
SENAC -
Associate of Applied Science - Computer Systems Analysis
FIC - Faculdade De Cuiaba
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