Thiago Baltazar Ramirez

• Sales of English lessons on a digital platform offering a great service by a monthly plan.
• With the benefit of learning a new language for those people that want to grow professionally.
• Sales of English lessons on a digital platform offering a great service by a monthly plan.

• Control and organization of merchandise, autostock.
• Sale of technical surf products, boards, wetsuits, and specialist support.
• Providing the best service to build customer loyalty and ensure they have an unforgettable experience.

• Document manager, writing of documents.
• Signature certifications.
• Scheduling organization.
• Answered inbound phone calls, resulting in excellent customer service provided to clients.
• Increased efficiency of document retrieval with a well-organised filing system.

Personalized customer service focused on sales and loyalty
Identifying needs and recommending products
Meeting commercial objectives and metrics
Teamwork under international company standards
Quick adaptation to products, processes, and systems.

• Trained junior team members, fostered a collaborative environment.
• Demonstrated products effectively to generate interest among potential buyers.
• Developed effective sales strategies for improved performance.