Thiago de Souza

• Improved quality strategies and defined new indicators and best practices, in addition to designing quality processes and continuous improvement that in short term have already presented great results, increasing bug retention by 50%.
• Documented new processes, after presenting improvement indicators causing them to be incorporated into other projects.
• Created new test automation framework with Cypress from scratch, simplifying deployment process, reducing execution time, and optimizing performance. This started to be used in other projects since then.

Key Activities:

• Audit quality analysis and support its activities
• Test automation (API and UI) - Cypress, GitHub, Bitbucket, MS Azure, VS Code, Java Script, Node js.
• Manual tests (API, Integration, and UI) - Postman, Dbeaver, MSSQL, ORACLE, Postgres
• Training delivery
• Code Review of automated test deliveries
• Process, and people management - Zephyr squad, Jira, Confluence, Miro, Mural

• Monitored bug resolution, especially high-impact, and ongoing functional troubleshooting support, tested bugs to confirm resolution, in both technical and functional aspects, providing QA perspective to developers and solution architects and Business Analysts.
• Reduce total test hours by writing and optimizing automation test scripts in Java Cucumber.
• Work closely with functional analysts to define stories and run static tests to reduce risk of definition errors and gain knowledge needed for testing activities.

Main tools: Java Cucumber, Rest Assured, MS Azure, Jenkins, MS SQL Server, Oracle SQL Developer, Postman, JMeter, Jira, Zephyr Squad and Confluence.

• Performed QA analysis and testing in Core banking development and implementation.
• Acquired deep experience with testing financial features such as:
  Accounting, Transaction Management, Savings and Checking Account Processing, EFT, Loans, Debit Cards, Limits and Pricing.
  

Key Activities:

• Web, and API testing - Manual
• Static testing
• Software QA assurance.
  

Main tools:
Cyberbank Core, Postman, Arc Rest, JMeter, Cucumber, DBeaver, Jira, Confluence, Zephyr Squad, Oracle, MSSQL.

• Performed the quality analysis and testing on Core implementation.
• Acquired good experience on financial features such as: Accounting, Transaction Management, Savings and Checking Account Processing and Pricing.
  

Key Activities:

• Testing of Web and API -Manual.
• Identification of bugs and inconsistencies.
• Functional testing
  

Main tools:
Cyberbank Core, View Config, ARC Rest, JMeter, Oracle SQL Developer, MS SQL Server, DBeaver, Jira, SOAP UI, IBM Broker Message Queue (MQ), Oracle SQL Developer and UML
Diagramming.

• Improved operations through consistent hard work and dedication.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Key Activities:

Technical analysis for Software and hardware.
Trouble Shooting for incidents.
Analysis in customer service remote assistance.
Development and application of training for new employees, providing support material.

Main tools: SAP, Citrix, Cisco, IBM notes, Activity Directory, Microsoft Windows and office.