Thiago Luiz Gomes

Responsible for the operational management of transport and contracts, representing 35% of every group, my main mission is to ensure that the results achieved are always in line with budget established.

I work closely to ensure that each contract is executed efficiently and within the defined financial guidelines, thus ensuring the profitability of our operations.

Management of the Regional Storage, Movement and Distribution activities, with a team of more than 300 employees between themselves and third parties

With an average movement of 4 thousand tons/month.

One of my key practices is to hold monthly meetings with our clients, where I present the SLAs we have established for each contract.

This not only promotes transparency, but also allows us to adjust strategies according to the needs and expectations of the client, ensuring their continuous satisfaction.

In addition, as responsible for the administrative management of our regional, I am responsible for ensuring that all processes are carried out in accordance with the company's procedures.

This includes coordinating the implementation of continuous improvements in our operations, overseeing technical visits and closely monitoring financial results.

My proactive approach also includes the ability to perform readjustments to existing contracts, always seeking to ensure that they are aligned with customer needs and ever-changing market conditions.

My dedication to operational excellence and customer satisfaction is evident in every aspect of my work, and I am committed to continuing to drive.

Success of our team and our customers.

Responsible for managing the Delivery value chain, ensuring

Quality level of carriers and the customer promise date, reaching the OTIF and NPS KPIs in home delivery and goods pick-up flows

Leadership in the implementation of E-commerce projects, promoting continuous improvements and alignment with business strategy

Construction of solid business cases, data analysis and cost control.

Risk management and loss prevention

Facilitation of interdepartmental meetings for optimization of resources and deliveries.

Directly responsible for the leadership and daily operations of the Distribution Center, ensuring operational efficiency, safety and achievement of performance goals

I invested in team training and motivation, promoting a collaborative and results-focused work environment, as well as conducting regular work safety training and operational procedures.

Governance of the Distribution Center Budget, controlling operating costs and implementing strategies to increase Billing and reduce spending by 80%.

I have implemented and supervised rigorous safety measures, including training, regular inspections and incident investigations, to ensure a safe working environment for all employees.

I managed Distribution Center Stock, ensuring the proper availability of products, scheduling shipments, conducting inventories and dealing with returns and returns.

I oversaw distribution and transportation operations, performing efficient routing, monitoring deliveries and collections, and managing the vehicle fleet.

I have read the entire personnel management process, from Recruitment and Selection to Day-to-Day Administration, ensuring Team Development and Well-being.

I have maintained strong relationships with customers, suppliers and colleagues, ensuring effective communication and strategic partnerships, Innovation and Continuous Improvement: I have implemented new technologies and best practices to optimize the operational processes of the CD, constantly seeking excellence and efficiency.