Veronica Rodrigues
Communication
Brazil
Summary
Dynamic professional with strong background in moderating online communities and enhancing user engagement. Proven ability to manage multiple social media platforms while maintaining community standards and resolving conflicts. Reliable team player known for adaptability and collaborative approach to achieving goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Social Media Moderator
Meta
11.2024 - Current
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Collaborated with cross-functional teams to develop comprehensive content guidelines and policies.
Community Moderator
Official Skrillex Community / Atlantic Records
01.2023 - Current
- Increased community engagement by creating and implementing interactive content and events for members to participate in.
- Reduced instances of abusive behavior within the community by diligently monitoring discussions, identifying patterns, and taking appropriate action.
- Enhanced user experience by effectively managing and resolving community concerns through timely moderation actions.
Social Media Manager
Self-employeed
01.2019 - 12.2024
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
CEO & Public Relations Manager
Vision Music Labs Party
03.2023 - 02.2024
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Monitored user feedback to continuously improve the curation process, adapting strategies in response to evolving tastes and trends.
Assistant Backstage Manager
Livenation
11.2023 - 11.2023
- Enhanced backstage efficiency by streamlining communication between performers, stage crew, and technical staff.
- Managed inventory of backstage equipment and supplies, reducing waste and maintaining optimal stock levels.
- Facilitated quick scene changes by directing stagehands and coordinating their tasks efficiently.
Social Media Coverage for EDM Website
Rock in Rio Brazil 2022
09.2022 - 09.2022
- Created real-time content that helped increase social media engagement.
- Managed live social media updates across platforms.
- Excellent communication skills, both verbal and written.
Administrative Assistant
Claro Brasil
01.2019 - 12.2019
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Show Business - Artist Management
Onstage Lab
12-2023
High School Diploma -
E.E. Nossa Senhora Da Penha
12-2018
Skills
- Social media and promotions
- Excellent communication
- Time management abilities
- Organizational skills
- Adaptability and flexibility
Customer support
Timeline
Social Media Moderator
Meta
11.2024 - Current
Assistant Backstage Manager
Livenation
11.2023 - 11.2023
CEO & Public Relations Manager
Vision Music Labs Party
03.2023 - 02.2024
Community Moderator
Official Skrillex Community / Atlantic Records
01.2023 - Current
Social Media Coverage for EDM Website
Rock in Rio Brazil 2022
09.2022 - 09.2022
Social Media Manager
Self-employeed
01.2019 - 12.2024
Administrative Assistant
Claro Brasil
01.2019 - 12.2019
Show Business - Artist Management
Onstage Lab
High School Diploma -
E.E. Nossa Senhora Da Penha
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