Vicky Kumar Sharma
Team Leader
Patna
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Team Leader
OCTOPOLIS TECHNOLOGY PVT LTD
Patna
09.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
OPERATIONAL SUPERVISOR
ACTION SUPPLY CHAIN PVT LTD
Patna
08.2021 - 08.2023
- Improved operational efficiency by streamlining processes and implementing new strategies.
- Monitored progress regularly, adjusting strategies as needed based on performance metrics evaluation.
- Adhered to industry best practices, incorporating relevant guidelines into daily operational procedures.
- Optimized resource allocation to maximize efficiency while minimizing waste in the workflow process.
- Mentored junior staff members, providing guidance and support to facilitate career development opportunities.
- Conducted regular performance evaluations, offering constructive feedback that encouraged personal growth among team members.
- Implemented training programs to enhance employee skills and promote professional growth.
- Resolved issues promptly by addressing concerns and providing effective solutions in a timely manner.
OPERATION SUPERVISOR
BIPRA LOGISTICS SERVICES PVT LTD
Dhanbaad
11.2020 - 07.2021
- Material Inbound, Segregation, DISPATCHED VEHICLE, OFD, FOLLO UP, CASH COLLECTION FROM DA, RETURN MATERIAL SETTLEMENT TO FC
- Manage team and vendors
- DA ATTENDANCE And Complete OPERATION.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
TEAM LEADER
EKART LOGISTICS SERVICES PVT LTD
Dhanbaad
01.2020 - 10.2020
- The Company initially focused in book sale, before expanding
- Into other products category such as consumer electronics, fashion and lifestyle
- Monitoring DATA, Performance Give Feedback from Customer, UPDATED REPORT.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
B.A - History Honors
MAGADH UNIVERSITY BODHGAYA
Gaya 06.2017 - 06.2021
Intermediate - Science
JJ College
Gaya, India 06.2015 - 03.2017
Matriculation -
Utkramit Madhy Vidhyalay
Pater 04.2013 - 04.2015
Skills
Discussion and Resolving problems
Inventory counting
Displaying products and clean sections
Handled team with easily
Handle customer service desk and cash counter
Software Knowledge MS office (MS EXCEL MS WORD MS POWERPOINT) MAIL BROWSER
Standard Operating Procedures
Lean principles
Operations Management
Warehouse Operations
Logistics Management
Staff Supervision
Languages
Hindi
Advanced (C1)
English
Intermediate (B1)
Hobbies
Playing Cricket
Timeline
Team Leader
OCTOPOLIS TECHNOLOGY PVT LTD
09.2023 - Current
OPERATIONAL SUPERVISOR
ACTION SUPPLY CHAIN PVT LTD
08.2021 - 08.2023
OPERATION SUPERVISOR
BIPRA LOGISTICS SERVICES PVT LTD
11.2020 - 07.2021
TEAM LEADER
EKART LOGISTICS SERVICES PVT LTD
01.2020 - 10.2020
B.A - History Honors
MAGADH UNIVERSITY BODHGAYA
06.2017 - 06.2021
Intermediate - Science
JJ College
06.2015 - 03.2017
Matriculation -
Utkramit Madhy Vidhyalay
04.2013 - 04.2015
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