Victor Magnani
Public Area Attendant
Curitiba,Paraná
Summary
Dedicated Public Area Attendant with a proven track record at Royal Caribbean International, showcasing exceptional cleaning proficiency and a strong teamwork orientation. Achieved significant cleanliness standards, enhancing customer satisfaction and loyalty through effective problem-solving and adaptable communication. I believe because of the multicultural experience I have on board, I can interact easily with different people from anywhere in the world and help to create a really nice environment for my colleagues and for the guests.
Overview
3
3
years of professional experience
3
3
Languages
3
3
years of post-secondary education
Work History
Public Area Attendant (Cleaner)
Royal Caribbean International
02.2022 - Current
- Overall cleanliness by efficiently executing daily cleaning tasks in public areas.
- Achieved high standards of cleanliness through diligent execution of deep-cleaning projects on a regular basis.
- Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
- Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
- Demonstrated flexibility in accommodating last-minute changes or requests from management or guests without compromising service quality.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
- Established strong relationships with frequent cruisers through attentive service and genuine interaction, resulting in repeat bookings and increased loyalty.
- Promoted a welcoming atmosphere for guests through friendly interactions and a proactive approach to addressing any observed concerns or opportunities for improvement in public areas.
Pool Cleaner
Royal Caribbean International
02.2022 - Current
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Provided necessary support for disabled guests, ensuring their comfort and ease of access within the facility.
- Collaborated with lifeguard staff to ensure a safe and enjoyable experience for all pool guests.
Education
High School Diploma -
01.2013 - 12.2015
Skills
Cleaning proficiency
Additional Information
I am currently in Brazil, but I can go anywhere in the world. I can pay for my fly ticket and visa if necessary for the position.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Public Area Attendant (Cleaner) - Royal Caribbean International
02.2022 - Current
Pool Cleaner - Royal Caribbean International
02.2022 - Current
SESI - PR - High School Diploma,
01.2013 - 12.2015
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