Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vinicius Herdeiro Martini

São Paulo, SP

Summary

Adept Air Product Analyst with a proven track record at DSV Air & Sea Brazil, enhancing branch-airline relations and optimizing procurement processes. Excelled in customer service at Air France-KLM, mastering data analytics and teamwork to exceed customer expectations. Proactive professional and quick learner, open to new knowledge and skill development.

Overview

8
8
years of professional experience

Work History

Air Product Analist

DSV Air & Sea Brazil
São Paulo, Brazil
03.2022 - Current
  • Developing the relationship between DSV branches and airlines, helping sales with procurement for the best rates and supporting operations with bookings and the best options to achieve customer needs.

Customer Service Representative

Air France-KLM
São Paulo, Brazil
10.2016 - 06.2021
  • Provided customer care by responding to requests, assisting with spot quotes to match the customer need and handling operational issues with the airports and overseas, coordinating import and export shipments.

Education

Associate Degree - Foreign Trade

Universidade Nove De Julho
São Paulo, Brazil
06.2020

Skills

  • Pricing strategy
  • Data Analytics
  • Customer Service
  • Teamwork and Collaboration
  • Multitasking

Languages

English
Advanced (C1)

Timeline

Air Product Analist

DSV Air & Sea Brazil
03.2022 - Current

Customer Service Representative

Air France-KLM
10.2016 - 06.2021

Associate Degree - Foreign Trade

Universidade Nove De Julho
Vinicius Herdeiro Martini