Pipedrive
Goal-oriented account manager with ten years of experience qualified to achieve results. Domain in hardware for IoT and now looking for an opportunity in the commercial area for selling Software (SaaS).
I always aim for more knowledge and to develop interpersonal skills in the professional field, seeking constant growth.
With high KPI of calls, emails, and daily visits with CTOs/CEOs to develop projects with the engineering sector for broad projects in clients. With a sales target of €700,000 annually, I was able to reach 130% in the second quarter of the year. Thus, I acquired other functions such as participation in training, updating my knowledge in the area, and boosting the team development that contained five people. I constantly reached at least 40 calls per day, most of them cold calls for creating a lead list.
Prospect great customers, such as leading Metallurgical and Mining companies, and build relationships, aiming at recurring sales. Constant closing of bids having increased revenues in six months to 310%. Frequently, have video conferences with end customers and suppliers in Europe and USA to improve the relationship and get the best value before reselling in Brazil.
Mediation between customers, managers, and sales teams to better understand market demands and recommend the appropriate solutions. Increased customer satisfaction rates from 72% to 94% in 4 months by problem-solving skills by evaluating individual needs and developing solutions, negotiating switches, gateways, and industrial routers. I arranged the sales process for a better consultative business approach so that it gets faster.
Control of orders and preparation of the list of sales finalized and canceled, producing reports for the areas' manager. Issuance of reports of orders made for monitoring with the customer, contributing to after-sales and satisfaction with the service.
B₂B and B₂C sales strategy creation
Pipedrive
Hubspot Sales
Salesforce
SAP
Freshsales
Pipeliner
Salesmate
Wise Manage