Violetta Akilova
Rego Park
Summary
Compassionate and dedicated Registered Nurse (RN) with clinical training and nearly 20 years of healthcare experience in radiology, oncology, outpatient services, scheduling, and patient support at NYU. Recognized for exceptional communication, critical thinking, and the ability to manage complex patient needs while maintaining accuracy and professionalism. Skilled in Epic (Super User), patient care coordination, and navigating fast-paced medical environments. Bringing a solid foundation from international virtual clinical rotations combined with extensive real-world healthcare experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Radiology / Oncology Secretary
NYU Ambulatory Care Rego Park (ACRP)
07.2006 - 01.2025
- Provided compassionate support during radiology and oncology visits.
- Scheduled complex imaging: MRI, CT, US, Mammography, Bone Density, Nuclear Stress Tests.
- Registered patients and managed high-volume check-in/check-out processes.
- Epic Super User — supported staff with workflows and troubleshooting.
- Obtained insurance authorizations and verified benefits.
- Coordinated communication across providers, technologists, and nursing staff.
- Trained new staff in scheduling, EMR, and departmental procedures.
- Assisted oncology patients with visit coordination and follow-up support.
Receptionist / Scheduler / Lead Scheduler
NYU ACRP
01.2010 - 01.2015
- Lead scheduler for the Ultrasound department; ensured accurate authorizations and prep instructions.
- Scheduled PT/OT visits and coordinated GI procedures.
- Managed patient check-in/check-out, insurance verification, and high-volume communication.
- Provided patient education on preparation and visit expectations.
- Supported staff by preventing scheduling conflicts and streamlining workflow.
High School Intern
NYU ACRP
01.2006 - 01.2010
- Scanned EOBs and maintained organized medical record systems.
- Prepared charts for providers each day.
- Distributed daily schedules and supported office workflow.
- Trained new interns on administrative processes.
Education
Bachelor of Nursing - BSN
Tashkent Medical Academy
06.2023
Bachelor of Arts - undefined
Touro College
01.2017
Skills
- Patient Care & Communication
- Epic EMR (Super User)
- Diagnostic Imaging Scheduling
- Insurance Authorization & Verification
- Multidisciplinary Coordination
- HIPAA Compliance
- Problem Solving & Prioritization
- Time Management
- Clinical Documentation
- Patient Education
- Team Collaboration & Training
- Proficient in typing skills and software applications
Certification
- Registered Professional Nurse — New York State
- License #: N06818
Languages
Fluent in English and Russian
Conversational in Spanish
CLINICAL EXPERIENCE
- International Virtual Clinical Rotations (2022- 2023)
- Tashkent Medical Academy
- Completed faculty-supervised virtual clinicals with case-based simulations, patient scenarios, and care planning across multiple specialties.
- Medical-Surgical: Performed virtual assessments, developed care plans, interpreted diagnostics, managed acute/chronic conditions.
- Maternal–Newborn / L&D: Simulated labor progression monitoring, postpartum care, and newborn assessments.
- Pediatrics: Focused on safe medication administration, growth/development, and family-centered care.
- Psychiatric Nursing: Practiced therapeutic communication, crisis intervention, and mental health planning.
- Community Health: Created patient education plans and community interventions.
Timeline
Receptionist / Scheduler / Lead Scheduler
NYU ACRP
01.2010 - 01.2015
Radiology / Oncology Secretary
NYU Ambulatory Care Rego Park (ACRP)
07.2006 - 01.2025
High School Intern
NYU ACRP
01.2006 - 01.2010
Bachelor of Arts - undefined
Touro College
Bachelor of Nursing - BSN
Tashkent Medical Academy