Consumer Experience, Human Data, Employee Relations, Game-design, Gamification, Scientific Research, Human Relations, Public Relations, Monetization, Interpersonal Psychology TTRPG
Vitor Pino Volejnik Soares
Communications Manager
São Paulo - São Paulo
Summary
Communications and human resources specialist with extensive background in gamification, and its uses in both research and to boost productivity and morale, supplying critical feedback in a constructive manner. Almost 7 years long career with the environment of worker's unions, overseeing and guiding communications and human resources projects, acting as a negotiator between business, government and regulatory agencies. Vast experience in both field and organizational research, collecting and processing data regarding worker satisfaction, supply chain and even electoral sensus.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Associate, Head of Communications
Acontece Servicos Administrativos Ltda
8 2017 - Current
- Responsible for client service, maintaining communication channels between businesses, employees, and institutions such as unions, and government agencies.
- In charge of developing HR Operations for clients, from setting up hiring process to conducting interviews in person. Also in charge of carrying out employee hearings and implementing suggestions.
- Experience in negotiations with blue collar workers, administrative personnel and and regulatory agencies, acting to bridge the gaps in conversation between these sectors and reducing the workspace stress.
- Monitoring of local and international legislation, as to keep procedures running in tandem with current regulations.
- Management and conduction of meetings between different clients and parties, making use of tools such as gamification and agile methodology to ensure that all meeting are through and efficient.
- Managed and trained human resource personnel in union related hearings, investigations and meetings and provided information to assist legal defense for employment claims and lawsuits.
- Field researcher with hands-on experience in political research, consumer fidelity, rising market trends and workplace satisfaction.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Administrative accompaniment, in charge of teaching over a hundred and guiding non-specialized clients, who were recently retired, and base laborers that don't have financial or administrative education.
- Operational strategy consultant, recently overseeing the expansion of the estate's rubber and latex union into Brazil's national level entity regarding this class of workers.
Project Coordinator
GameLab ESPM - SP
08.2016 - 12.2019
- Game design, gamification and prototyping teacher.
- Was in charge of market and consumer research for Brazilian tabletop game companies (Copag, Galapagos Jogos).
- Organization and alignment of course structure offered by GameLab ESPM - SP for integration within the Information Technology bachelors offered by ESPM - SP according to the standards set by the Brazilian Ministry of Education (MEC).
- Researcher for game marketing strategies, collecting and processing data for the Pesquisa Game Brasil project spearheaded by the Go Gamers initiative, used to build the marketing case for games in Latin America.
- Facilitated workshops to collect project requirements and user feedback.
- Organizer for gaming events inside the academic space, including student tournaments (both virtual and tabletop), game design classes and talks with names from the Brazilian games industry.
Consultant
Pina & Soares Advogados Associados
03.2015 - 08.2016
- In charge of researching and assessing viability of projects to be sent through the copyrighting process.
Education
MBA - Comunidades, Experiências E Criatividade
Escola Superiror De Publicidade E Marketing
São Paulo - Brazil 03.2023 - Current
Bachelor -
Ciências Sociais E Do Consumo
Escola Superiror De Publicidade E Marketing 01.2015 - 05.2021
Non-Violent Communication -
CNVC
Austin, TX - United States 01.2021 - 05.2021
GameLab ESPM -
Escola Superiror De Publicidade E Marketing
São Paulo, Brazil 02.2016 - 05.2019
Technical Course - Domestic Economics
Senai
São Paulo, Brazil 06.2018 - 10.2018
Microsoft Excell Specialization -
Fundação Bradesco
São Paulo, Brazil 01.2018 - 03.2018
Skills
Experience in structuring and prototyping ideas
Implementation of gamification tools to deliver critical feedback, collect data and enhance performance
Experience with negotiations ranging from factory floor deals to national level polical agreements and conssecions
Keen eye for recognizing consume patterns
Deep knowledge of Virtual Media, with published articles on live service monetization and consumer-publisher relations
Ability to synthesize and facilitate complex topics and data, making use of gamification techniques to build and present engaging discourses and presentations
Diverse network of industry contacts, from people inside the games indrustry, both videogames and tabletop, HR heads inside the food industry, to lead academic researchers and financial security experts
Emotional and interpersonal intelligence to deal with daily challenges
Other Experiences
Dungeons & Dragons Adventurers League: RPG Game Master with over ten years experience, narrating stories in private events, academic spaces, and stores, as well as in events open to the public, like Anime Friends São Paulo, and Comic Con Brasil.
Interests
Timeline
MBA - Comunidades, Experiências E Criatividade
Escola Superiror De Publicidade E Marketing
03.2023 - Current
Non-Violent Communication -
CNVC
01.2021 - 05.2021
Technical Course - Domestic Economics
Senai
06.2018 - 10.2018
Microsoft Excell Specialization -
Fundação Bradesco
01.2018 - 03.2018
Project Coordinator
GameLab ESPM - SP
08.2016 - 12.2019
GameLab ESPM -
Escola Superiror De Publicidade E Marketing
02.2016 - 05.2019
Consultant
Pina & Soares Advogados Associados
03.2015 - 08.2016
Bachelor -
Ciências Sociais E Do Consumo
01.2015 - 05.2021
Associate, Head of Communications
Acontece Servicos Administrativos Ltda
8 2017 - Current