Vitorya De Calocci
Lowell
Summary
Motivated and people-oriented professional transitioning into Sales Development with a strong background in customer-facing roles. Skilled in communication, relationship building, and persuasive engagement through experience as a server and private nanny. Proven ability to manage multiple priorities in fast-paced environments, resolve challenges with professionalism, and adapt to diverse personalities. Eager to leverage interpersonal skills, resilience, and goal-driven mindset to generate qualified leads and drive revenue growth in an SDR/BDR role.
Overview
8
8
years of professional experience
Work History
Private Nanny
Rockwell Family
05.2023 - Current
- Adapted communication style to meet the needs of both children and parents, strengthening rapport and trust.
- Maintained organization and time management while balancing multiple responsibilities in fast-changing environments.
- Demonstrated patience, adaptability, and emotional intelligence to create positive and cooperative dynamics.
- Applied active listening and problem-solving skills to resolve challenges quickly and effectively.
Server
Applebee's Grill + Bar
02.2018 - 04.2023
- Consistently upsold menu items and specials, contributing to revenue growth and meeting sales targets.
- Engaged with 50+ customers daily, identifying needs and recommending options that increased average ticket sales.
- Built rapport with diverse customers, creating a welcoming and personalized experience.
- Thrived in a fast-paced environment by managing multiple priorities and collaborating with teammates to deliver seamless service.
Education
High School Diploma -
Estevam Ferri
São Paulo, Sao Paulo12-2015
Skills
- Communication & Active Listening
- Relationship Building
- Persuasion & Upselling
- Problem-Solving Under Pressure
- Time Management & Organization
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Timeline
Private Nanny
Rockwell Family
05.2023 - Current
Server
Applebee's Grill + Bar
02.2018 - 04.2023
High School Diploma -
Estevam Ferri
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