Viviane Alves
São Miguel Dos Milagres
Summary
Skilled in problem-solving and decision-making, I successfully developed training programs that improved onboarding experiences and operational challenges effectively.
Overview
8
8
years of professional experience
Work History
Operations Manager
Vila Entre Chaves
2026.01 - Current
- Streamlined operational processes to enhance workflow efficiency across departments.
- Developed and implemented training programs for new staff, improving onboarding experience.
- Led cross-functional teams to identify and resolve operational challenges effectively.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
English Teacher
Prefeitura De São Miguel Dos Milagres
2025.05 - 2025.12
- Developed engaging lesson plans to enhance student understanding of English language concepts.
- Implemented interactive activities to foster participation and improve communication skills among students.
- Assessed student performance through various methods to track progress and identify areas for improvement.
- Collaborated with colleagues to create a cohesive curriculum aligned with educational standards and goals.
Buyer
BYD Do Brazil
2023.12 - 2024.11
- Analyzed supplier performance to enhance sourcing strategies and reduce costs.
- Collaborated with cross-functional teams to streamline procurement processes and improve efficiency.
- Managed vendor relationships to ensure timely delivery of materials and compliance with quality standards.
- Developed and maintained purchasing reports to track inventory levels and forecast demand accurately.
Massoterapeuta
Entrepenuer
2020.05 - 2023.10
- Provided therapeutic massage services tailored to individual client needs.
- Conducted assessments to determine appropriate treatment plans and techniques.
- Maintained high standards of hygiene and cleanliness in treatment areas.
- Utilized various massage modalities, including lymphatic drainage, deep tissue, and relaxing massage.
Event Specialist
Merck & Sharp And Dohme
2018.07 - 2020.12
- Coordinated logistics for corporate events, ensuring smooth execution and adherence to timelines.
- Developed event materials, including presentations and promotional items, enhancing attendee engagement.
- Managed vendor relationships, assessing performance to ensure quality service delivery during events.
- Assisted in budget tracking, contributing to efficient allocation of resources for various events.
Education
Bachelor of Arts - Early Childhood Care And Education
ETEP
São Paulo 10.2025
Bachelor of Hospitality And Tourism Management - Aviation
IFSP
São Paulo 12.2008
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Languages
Português
Bilingual or Proficient (C2)
Espanhol
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Operations Manager
Vila Entre Chaves
2026.01 - Current
English Teacher
Prefeitura De São Miguel Dos Milagres
2025.05 - 2025.12
Buyer
BYD Do Brazil
2023.12 - 2024.11
Massoterapeuta
Entrepenuer
2020.05 - 2023.10
Event Specialist
Merck & Sharp And Dohme
2018.07 - 2020.12
Bachelor of Arts - Early Childhood Care And Education
ETEP
Bachelor of Hospitality And Tourism Management - Aviation
IFSP