Viviane Alves
São Miguel Dos Milagres
Summary
Skilled in problem-solving and decision-making, I successfully developed training programs that improved onboarding experiences and operational challenges effectively.
Overview
8
8
years of professional experience
Work History
Operations Manager
Vila Entre Chaves
Passo De Camaragibe
01.2026 - Current
- Streamlined operational processes to enhance workflow efficiency across departments.
- Developed and implemented training programs for new staff, improving onboarding experience.
- Led cross-functional teams to identify and resolve operational challenges effectively.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
English Teacher
Prefeitura De São Miguel Dos Milagres
São Miguel Dos Milagres
05.2025 - 12.2025
- Developed engaging lesson plans to enhance student understanding of English language concepts.
- Implemented interactive activities to foster participation and improve communication skills among students.
- Assessed student performance through various methods to track progress and identify areas for improvement.
- Collaborated with colleagues to create a cohesive curriculum aligned with educational standards and goals.
Buyer
BYD Do Brazil
São Paulo
12.2023 - 11.2024
- Analyzed supplier performance to enhance sourcing strategies and reduce costs.
- Collaborated with cross-functional teams to streamline procurement processes and improve efficiency.
- Managed vendor relationships to ensure timely delivery of materials and compliance with quality standards.
- Developed and maintained purchasing reports to track inventory levels and forecast demand accurately.
Massoterapeuta
Entrepenuer
São Paulo, SP
05.2020 - 10.2023
- Provided therapeutic massage services tailored to individual client needs.
- Conducted assessments to determine appropriate treatment plans and techniques.
- Maintained high standards of hygiene and cleanliness in treatment areas.
- Utilized various massage modalities, including lymphatic drainage, deep tissue, and relaxing massage.
Event Specialist
Merck & Sharp And Dohme
São Paulo
07.2018 - 12.2020
- Coordinated logistics for corporate events, ensuring smooth execution and adherence to timelines.
- Developed event materials, including presentations and promotional items, enhancing attendee engagement.
- Managed vendor relationships, assessing performance to ensure quality service delivery during events.
- Assisted in budget tracking, contributing to efficient allocation of resources for various events.
Education
Bachelor of Arts - Early Childhood Care And Education
ETEP
São Paulo 10.2025
Bachelor of Hospitality And Tourism Management - Aviation
IFSP
São Paulo 12.2008
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Languages
Português
Bilingual or Proficient (C2)
Espanhol
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Operations Manager
Vila Entre Chaves
01.2026 - Current
English Teacher
Prefeitura De São Miguel Dos Milagres
05.2025 - 12.2025
Buyer
BYD Do Brazil
12.2023 - 11.2024
Massoterapeuta
Entrepenuer
05.2020 - 10.2023
Event Specialist
Merck & Sharp And Dohme
07.2018 - 12.2020
Bachelor of Arts - Early Childhood Care And Education
ETEP
Bachelor of Hospitality And Tourism Management - Aviation
IFSP