Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Youssef AMRAOUI

Youssef AMRAOUI

Tour Operator - Tour Guide
Ksar Rbite , Aoufous ,Errachidia , Morocco

Summary

Reliable Intern studying tourism management seeks an internship opportunity to expand skills and gain valuable real-world experience.

Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Driven student leveraging studies in tourism seeks real-world experience as Tour Guide . Offers strong interpersonal and task prioritization skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Tour Guide position in challenging environment. Ready to help team achieve company goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic Tour Guide eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of challenging and stimulating and training in my skills. Motivated to learn, grow and excel in Tourism.

Dedicated Tour Guide , professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Ambitious, career-focused job seeker, anxious to obtain an entry-level Tour Guide position to help launch career while achieving company goals.

Customer-focused tour guide enthusiastic to learn about new microbrews and brewing technology. Outgoing personality with tireless patience dealing with members of public.

Influential tour guide offering more than 6 years of experience in presenting to large groups of people. Imaginative and entertaining with education and training in Natural Landscaping . Bilingual in French and English.

Friendly and engaging Tour Operator with a successful career leading Different kind of Tours . Known for commitment to ensuring exceptional guest experiences. Adept at leading groups of up to 13.

Detail-oriented Tour Operator with a passion for sharing the history with guests. Drives sales through excellent customer service skills. Adept with coordinating payments.

Well-rounded guide successful at giving entertaining tours of Morocco for more than 6 years. Highly educated and bilingual. Enjoys communicating knowledge of local sites to visitors and residents alike.

Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.

Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Nature history, architecture and events.

Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing.

Dynamic Tour Operator with excellent collaboration skills. Dedicated and reliable with a history of improving organizational efficiency through specific operation. Extensive experience facilitating the Tours.

Sharp and energetic tour guide with degrees in history and communications. Natural at public speaking with bilingual abilities . Native to with in-depth knowledge of natural and historical sites, events and figures of area.

Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent natural and historical knowledge with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.

Overview

10
10
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
8
8
Languages

Work History

Tour Guide

Morocco Sand Sea Tours Company
Marrakesh , Marrakesh
03.2015 - Current
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Collected tickets and fees from each individual prior to start of tour.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Guided groups of up to 13 people on Tours.
  • Trained apprentice guides to educate on information to present to tourists and travelers.
  • Developed tour programming to enhance guest experiences.
  • Built personal relationships with guests to promote positive experiences.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Researched information to provide accurate, detailed tours.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Collected and deposited payments from guests.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Received and processed stock into inventory management system.
  • Developed team communications and information for meetings.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

Bachelor Of Applied Science - Mathematics And Physics

Hassan 1sr Secondary School, Aoufous
09.2000 - 07.2003

Specialized Technician In Hotel Management - Hotel Management

ISITHOP Private Institute, Errachidia
09.2006 - 06.2008

Professional Tour Guide - Natural Landscaping Tour Guide

Ministry of Tourism , Handcraft And Social Economy , Rabat ,Morocco
03.2018 - Current

Skills

Tourism management

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Software

Word Office, Internet , Computer

Certification

Diploma of Specialized Technician in Hotel Management

Interests

Travelling

Cooking

Arts

Swimming

Hiking

Camping

Timeline

Ministry of Tourism , Handcraft And Social Economy - Professional Tour Guide , Natural Landscaping Tour Guide
03.2018 - Current

Certificate and Badge of Natural Landscaping Tour Guide

03-2018
Tour Guide - Morocco Sand Sea Tours Company
03.2015 - Current

Diploma of Specialized Technician in Hotel Management

07-2008
ISITHOP Private Institute - Specialized Technician In Hotel Management, Hotel Management
09.2006 - 06.2008

Bachelor Degree in Applied Sciences

07-2003
Hassan 1sr Secondary School - Bachelor Of Applied Science, Mathematics And Physics
09.2000 - 07.2003
Youssef AMRAOUITour Operator - Tour Guide