Yuri Afonso Barbosa
Rio de Janeiro
Summary
Dedicated and customer-focused hospitality professional with experience in food and beverage service, retail, and customer assistance. Skilled in providing excellent service in fast-paced environments, ensuring guest satisfaction, and maintaining high sanitation standards. Previous experience as a waiter, responsible for order management, table setup, and cleanliness. Strong background in customer service, cash handling, and teamwork. Fluent in Portuguese, with proficiency in English and Spanish. Certified in Microsoft Office and hospitality-related training, including a Flight Attendant Course. Seeking an opportunity in the restaurant department aboard a cruise ship to deliver exceptional service and contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Electronics Technician Assistant
Fixtech
12.2023 - 09.2024
- Conducted tests for electronic components to verify adherence to quality standards.
- Performed routine maintenance for equipment to ensure optimal performance.
- Monitored and tested equipment performance to diagnose and resolve problems.
Store Assistant
Lojas Americanas S.A
11.2022 - 12.2023
- Maintained organized store layout by restocking merchandise and keeping products easily accessible.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Remained calm and composed in tense situations involving angry or upset customers.
Stock Clerk
Dom Atacadista Supermarkets
05.2022 - 10.2022
- Reported low stock levels to management for timely reordering.
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Conducted inventory and restocked items throughout day.
- Improved product availability by swiftly restocking shelves and displays as needed.
Waiter's Assistant
OPPLA
01.2021 - 05.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Provided attentive service and proactively assessed guest needs.
- Processed payments for orders and provided customers with change.
- Assisted with bussing tables and cleaning up spills.
Education
High School Diploma -
C.E João Salim Miguel
Rio de Janeiro, RJ12.2021
Flight Attendant Course -
New Flight
11.2020
English Course -
Fisk
04.2019
Office Suite Course -
First
10.2017
Skills
- Microsoft Office Course
- English
- Spanish
- Flight Attendant course
- Time management
- Relationship management
- Order accuracy
Personal Information
- Date of Birth: 02/13/02
- Nationality: Brazilian
- Driving License: Category B
Timeline
Electronics Technician Assistant
Fixtech
12.2023 - 09.2024
Store Assistant
Lojas Americanas S.A
11.2022 - 12.2023
Stock Clerk
Dom Atacadista Supermarkets
05.2022 - 10.2022
Waiter's Assistant
OPPLA
01.2021 - 05.2022
English Course -
Fisk
Office Suite Course -
First
High School Diploma -
C.E João Salim Miguel
Flight Attendant Course -
New Flight
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