Zaira Izabel Rius
Germantown
Summary
Dynamic operations manager focused on optimizing workflows and enhancing customer relations in wellness settings. Successfully led initiatives that improved operational efficiency and client experience, while managing a diverse team. Adept at coordinating marketing strategies to elevate brand presence and drive organizational growth.
Overview
15
15
years of professional experience
Work History
Operations Manager
EVE & EB Nutrition
Rockville
01.2024 - Current
- Lead daily operations for a women-centered mental health and wellness organization focused on holistic care and nutritional programming
- Collaborate closely with leadership to improve workflow efficiency and organizational growth initiatives
- Coordinated scheduling systems, workflows, and administrative processes to enhance operational efficiency
- Supported client communication and customer experience, maintaining organized operational systems for streamlined service delivery
- Managed marketing initiatives and social media coordination, overseeing website design on Hostinger to improve online presence
- Assist with program coordination and administrative support for EB Nutrition services and wellness offerings
- Lead daily operations for a women-centered mental health and wellness organization focused on holistic care and nutritional programming
Studio Manager
1Senz Yoga Barre & Cycle
Rockville
01.2022 - 01.2024
- Oversaw daily studio operations and managed a team of 20+ instructors and staff members in a fast-paced wellness environment
- Facilitated operational problem-solving, team communication, and workflow management for improved studio efficiency
- Coordinated staff scheduling, studio logistics, and front desk operations to enhance daily operations
- Developed strong leadership, multitasking, and organizational skills through managing high-volume studio operations
- Supported customer relations to foster a welcoming and positive client experience
- Administered scheduling for the owner's secondary business, EB Nutrition
- Oversaw daily studio operations and managed a team of 20+ instructors and staff members in a fast-paced wellness environment
Administrative Assistant
Seasons Nursery
Gaithersburg
01.2011 - 01.2019
- Coordinated administrative and office management tasks in family business environment to ensure smooth operations
- Managed scheduling, provided billing support, and organized QuickBooks tasks to enhance office efficiency
- Facilitated daily business operations and addressed customer service needs to maintain high satisfaction
- Assisted with administrative and office management tasks in a family business environment
Education
Bachelor of Arts - Psychology
University of Maryland, Baltimore County (UMBC)
Baltimore Maryland05-2026
Associate of Arts - General Studies
Montgomery Collage
Germantown 05-2022
High School Diploma -
Watkins Mill High School
Gaithersburg 06-2012
Skills
- Operations Management
- Process Improvement
- Workflow coordination
- Data Analysis
- Customer Relations
- Team Leadership
- CRM Systems
- QuickBooks
- Microsoft Office
- Google Workspace
- Canva
- Administrative Support
- Event planning
- Hostinger
Personal Information
Title: Operations Coordinator | Psychology Graduate
Timeline
Operations Manager
EVE & EB Nutrition
01.2024 - Current
Studio Manager
1Senz Yoga Barre & Cycle
01.2022 - 01.2024
Administrative Assistant
Seasons Nursery
01.2011 - 01.2019
Bachelor of Arts - Psychology
University of Maryland, Baltimore County (UMBC)
Associate of Arts - General Studies
Montgomery Collage
High School Diploma -
Watkins Mill High School