Giana Cappello
Bellerose
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
2026
2026
years of professional experience
Work History
EMT-Basic
Emergency Ambulance Service
2025 - Current
- Administered emergency medical care to patients in high-pressure situations.
- Collaborated with paramedics to ensure smooth patient transport and treatment.
- Maintained and inspected medical equipment for operational readiness and compliance.
- Provided clear communication with dispatchers regarding patient status and location.
- Responded promptly to emergency calls, demonstrating effective decision-making skills.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Assisted with lifting and moving patients.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
Volunteer
Manhasset-Lakeville Fire Department
10.2024 - Current
- Ambulance Unit
- Responded to emergency calls, providing immediate medical care and transportation for patients.
- Assisted in patient assessments, documenting vital signs and medical history accurately.
- Collaborated with healthcare teams to ensure seamless patient handoff at hospitals.
- Maintained equipment readiness by conducting regular inspections and routine maintenance tasks.
- Responded to 911 calls for medical emergencies.
- Administered CPR, oxygen and other life-saving medical treatments.
Medical Assistant
GoHealth Urgent Care
11.2024 - 03.2025
- Full time, New Hyde Park NY, Reason for leaving - personal
- Administered patient assessments, documenting vital signs and medical histories accurately.
- Assisted healthcare providers during examinations and procedures, ensuring patient comfort and safety.
- Managed electronic health records using EMR systems, enhancing data accuracy and access.
- Coordinated patient flow, optimizing appointment schedules to reduce wait times significantly.
- Educated patients on treatment plans, medication usage, and follow-up care effectively.
Patient Care Associate
St. Francis Hospital
10.2023 - 11.2024
- Full time, Manhasset NY, Reason for leaving - personal
- Monitored vital signs and reported changes to medical team for timely interventions.
- Educated patients on health management practices, promoting adherence to treatment plans.
- Provided compassionate patient care, ensuring comfort and safety in diverse healthcare settings.
- Maintained clean, safe, and well-organized patient environment.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Enhanced patient satisfaction by providing compassionate and attentive care during daily interactions.
Medical Assistant
ENT and Allergy Associates
06.2021 - 10.2023
- Full time, Garden City NY & Manhasset NY, Reason for leaving - Pay incentive offered at other practice
- Trained new staff on clinical protocols and office procedures to ensure compliance with best practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Novant Health Urogynecology
02.2021 - 05.2021
- Full time, Charlotte NC, Reason for leaving - Family relocation out of state
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Medical Assistant
LakeNorman Medical Group
01.2020 - 02.2021
- Full time, Mooresville NC, Reason for leaving - Pay incentive offered at other practice
Medical Assistant
ProHealth Urology
12.2018 - 12.2019
- Full time, Lake Success NY, Reason for leaving - Family relocation out of state
Medical Assistant & Externship
Dr Jacobs MD
08.2018 - 12.2019
- Part Time, Lake Success NY, Reason for leaving - Family relocation out of state
Education
Medical Assistant -
Hunter Business School
08.2018
EMT Class -
Nassau EMS Academy
07.2025
High School Diploma -
St Mary's High School
06.2015
Skills
- CPR-AED (BLS), EKG, Phlebotomy, Vitals, Medication administration, Vaccination administration, Diagnostic testing, Patient monitoring, Use of proper PPE Point of care testing (Flu, Covid, etc), patient ambulation and positioning, Maintains a safe and calm environment for patients
MEDICAL
- ICD-10, EPIC, Microsoft Office, Professional telephone and email notification, Communication, Reception, Scheduling, Instrument sterilization, Cleanliness, Organization of stock and supply, Adherence of OSHA standards, establishes good interpersonal relationships with patients, family members, and staff, reports vital information to all levels of the staff as needed
OFFICE & CLERICAL
References
REFERENCES FURNISHED UPON REQUEST
Timeline
Medical Assistant
GoHealth Urgent Care
11.2024 - 03.2025
Volunteer
Manhasset-Lakeville Fire Department
10.2024 - Current
Patient Care Associate
St. Francis Hospital
10.2023 - 11.2024
Medical Assistant
ENT and Allergy Associates
06.2021 - 10.2023
Medical Assistant
Novant Health Urogynecology
02.2021 - 05.2021
Medical Assistant
LakeNorman Medical Group
01.2020 - 02.2021
Medical Assistant
ProHealth Urology
12.2018 - 12.2019
Medical Assistant & Externship
Dr Jacobs MD
08.2018 - 12.2019
EMT-Basic
Emergency Ambulance Service
2025 - Current
Medical Assistant -
Hunter Business School
EMT Class -
Nassau EMS Academy
High School Diploma -
St Mary's High School