Giana Cappello
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
EMT-Basic
Emergency Ambulance Service/ Catholic Health Emergency Services
08.2025 - Current
- Administered emergency medical care to patients in high-pressure situations.
- Maintained and inspected medical equipment for operational readiness and compliance.
- Provided clear communication with dispatchers regarding patient status and location.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Assisted with lifting and moving patients.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
EMT, Ambulance Unit Volunteer
Manhasset-Lakeville Fire Department
10.2024 - Current
- Assisted in patient assessments, documenting vital signs and medical history accurately.
- Collaborated with healthcare teams to ensure seamless patient handoff at hospitals.
- Maintained equipment readiness by conducting regular inspections and routine maintenance tasks.
- Responded to 911 calls for medical emergencies.
- Administered CPR, oxygen and other life-saving medical treatments.
Medical Assistant
GoHealth Urgent Care
11.2024 - 03.2025
- Administered patient assessments, documenting vital signs and medical histories accurately.
- Assisted healthcare providers during examinations and procedures, ensuring patient comfort and safety.
- Coordinated patient flow, optimizing appointment schedules to reduce wait times significantly.
Patient Care Associate
St. Francis Hospital
10.2023 - 11.2024
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Performed patient mobility services by turning, lifting, moving and repositioning patients.
- Assisted with patient transfers and ambulation.
Medical Assistant
ENT and Allergy Associates
06.2021 - 10.2023
- Trained new staff on clinical protocols and office procedures to ensure compliance with best practices.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Novant Health Urogynecology
02.2021 - 05.2021
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Medical Assistant
LakeNorman Medical Group
01.2020 - 02.2021
- Full time, Mooresville NC, Reason for leaving - Pay incentive offered at other practice
Medical Assistant
ProHealth Urology
12.2018 - 12.2019
- Full time, Lake Success NY, Reason for leaving - Family relocation out of state
Education
Medical Assistant -
Hunter Business School
EMT-B -
Nassau EMS Academy
High School Diploma -
St Mary's High School
Skills
- MEDICAL : CPR-AED (BLS), EKG, Phlebotomy, Vitals, Medication administration, Vaccination administration, Diagnostic testing, Patient monitoring, Use of proper PPE Patient ambulation and positioning, Maintains a safe and calm environment for patients
- OFFICE & CLERICAL : ESO, Checking truck to ensure part 800 standards, Professional telephone communication, Scheduling, Cleanliness, Organization of stock and supply, Adherence of OSHA standards, establishes good interpersonal relationships with patients, family members as needed
Certification
- EMT- B: Emergency Medical Technician
- CPR/ BASIC LIFE SUPPORT - American Heart Association
- RMA: Registered Medical Assistant
- Supraglottic Airway for the Basic Life Support (BLS) Provider
References
REFERENCES FURNISHED UPON REQUEST
Experience
01-2025
Timeline
EMT-Basic
Emergency Ambulance Service/ Catholic Health Emergency Services
08.2025 - Current
Medical Assistant
GoHealth Urgent Care
11.2024 - 03.2025
EMT, Ambulance Unit Volunteer
Manhasset-Lakeville Fire Department
10.2024 - Current
Patient Care Associate
St. Francis Hospital
10.2023 - 11.2024
Medical Assistant
ENT and Allergy Associates
06.2021 - 10.2023
Medical Assistant
Novant Health Urogynecology
02.2021 - 05.2021
Medical Assistant
LakeNorman Medical Group
01.2020 - 02.2021
Medical Assistant
ProHealth Urology
12.2018 - 12.2019
Medical Assistant -
Hunter Business School
EMT-B -
Nassau EMS Academy
High School Diploma -
St Mary's High School