Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Jeanne Bichon
Rio de Janeiro,RJ
Summary
Overview
15
years of professional experience
5
years of post-secondary education
Work History
Carmo Energy S.A., Rio de Janeiro, Brazil
Logistic Assistant
03.2021 - 04.2023
Job overview
- Took on additional tasks on manager's request.
- Understood and adhered to company's health and safety policies.
- Prepared documentation for work visa - Temporary, technical and resident visa.
- Invoices - SAP.
- Organised travels, business meetings, events, booked rooms, international moves and managed vehicle rental
- Communicated with internal departments, answered calls and scheduled travel arrangements.
- Completed assigned work within deadlines and to company standards.
- Demonstrated open communication and collaborated with various teams.
CVC, Rio de Janeiro, Brazil
Travel Consultant
02.2017 - 04.2021
Job overview
- Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.
- Created bespoke tourist packages, tickets, cuises, car rental, travel insurance achieving competitive quotes.
- Consistently exceeded client expectations, assisting with special travel arrangements, including priority waitlisting and tpreferred seat selection
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Navigant International Brazil Travel, Macaé, Rio de Janeiro
Corporate Travel Agent
04.2008 - 04.2016
Job overview
- Provided service to Off Shore market
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
- Conducted thorough market research to maintain advanced knowledge on top destinations for employee travel vacations.
- Responded to clients' questions, issues and complaints, thinking creatively to formulate effective solutions.
- Strived to reach set sales and revenue targets.
- Informed clients about cancellation policy and associated penalties.
- Utilised Global Distribution Systems to issue, re-issue, insert GK status and booking transactions(SABRE)
- Eventually worked on duty to service other clients in the off shore market.
Education
Universidade Gama Filho Rio de Janeiro
Bachelor of Science from Psychology
03.1984 - 03.1989
University Overview
- Although I have a degree in human sciences my professional experience was based on Tourism after taking courses in this segment.
- Spanish - fluently
- English - advanced
- French - beginner
USP São Paulo, Sao Paulo
Atualização das Rel. Internacionais from Ciência Política
05.2023 - 07.2023
University Overview
- Curso de Extensão Universitária
Skills
- Accounting support
- Problem resolution
- Routing packages
- Microsoft Office
- Event coordination
- Report writing
- Strong problem solver
- Sorting packages
- Travel administration
- External communications
- Invoicing and billing
- Report analysis
- Organising packages
- Meeting planning
- Sabre, Argo, Systur, SAP
- Excell, Office
Languages
English
Advanced
Spanish
Fluent
French
Beginner
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
USP
Atualização das Rel. Internacionais from Ciência Política
05.2023 - 07.2023
Logistic Assistant
Carmo Energy S.A.
03.2021 - 04.2023
Travel Consultant
CVC
02.2017 - 04.2021
Corporate Travel Agent
Navigant International Brazil Travel
04.2008 - 04.2016
Universidade Gama Filho
Bachelor of Science from Psychology
03.1984 - 03.1989
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