Rogério Reinaldo Ribeiro
São José Dos Pinhais, Parana
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Computer Support Analyst
Quality Software S.A.
10.2022 - Current
- Maintained documentation and resources regarding problem resolution for reference in future instances.
- Resolved computer and system networking problems to maintain user productivity.
- Monitored hardware, software, and peripheral performance against organizational expectations.
- Stayed up to date on software and hardware updates to optimize efficiency and productivity for management of clients.
- Culled technology knowledge to perform IT troubleshooting, restoration, and maintenance services to maintain organizational performance levels.
Online Seller
UsRibeiro
05.2016 - 06.2022
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Established relationships with suppliers to increase online product offerings.
- Created clear, precise and properly detailed product and service information on company website.
- Resolve customer disputes courteously to enhance customer satisfaction.
Warehouse Operator
Armarinhos Dois Mil
05.2015 - 05.2016
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
Production Operator
Rumo Logística
09.2013 - 04.2015
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
- Typing and forming trains in the systems.
Shipping Assistant
Frigelar Comércio E Distribuição
12.2010 - 01.2013
- Operated equipment such as forklifts to move outgoing shipments to loading area.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Restaurant Attendant
Mc Donalds, Chris Taylor
08.2007 - 02.2008
- Assembled menu items in grill area and monitored warmers to restock inventory.
- Gathered hot menu items to fill orders for consumers with proper tray presentation.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Analysis And Systems Development - Information Technology
Centro Universitário UniDomBosco
Curitiba, Parana, Brazil12.2024
High School Diploma -
Ceeja Jeanette Andrade Godoy Aguila Martins
Curitiba, Parana, Brazil01.2010
Skills
- Remote Support
- Warehouse operations
- Restaurant operations
- Construction experience
- Trimming and weeding
Languages
English
Elementary (A2)
Spanish
Intermediate (B1)
Timeline
Computer Support Analyst
Quality Software S.A.
10.2022 - Current
Online Seller
UsRibeiro
05.2016 - 06.2022
Warehouse Operator
Armarinhos Dois Mil
05.2015 - 05.2016
Production Operator
Rumo Logística
09.2013 - 04.2015
Shipping Assistant
Frigelar Comércio E Distribuição
12.2010 - 01.2013
Restaurant Attendant
Mc Donalds, Chris Taylor
08.2007 - 02.2008
Analysis And Systems Development - Information Technology
Centro Universitário UniDomBosco
High School Diploma -
Ceeja Jeanette Andrade Godoy Aguila Martins
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