Willian Hideki Martinez
Summary
I am looking for a position that provides me with a new horizon in my career, aiming for a greater professional growth and always willing to learn more.
Overview
3
3
years of professional experience
Work History
Computer Support Analyst
KSB COMERCIO E SERVICOS LTDA
08.2023 - Current
- Collaborated with cross-functional teams to implement successful system upgrades, minimizing disruptions to users.
- Optimized network performance by conducting routine maintenance checks and addressing potential issues proactively.
- Managed hardware inventory and ensured timely equipment replacement or repair, maintaining optimal system performance.
- Monitored system performance using various tools, identifying trends or anomalies indicative of potential problems ahead of time.
Trainee on IT
DAE - Departamento De Água E Esgoto
02.2023 - 08.2023
- Provide support in computer programming, monitor activities related to the IT department, such as support for Hardware, Windows Software, Office, Antivirus, Linux, and Firewall
- Learning about network structures, hardware, O.S formatting and configuration
Maintenance Electrician Apprentice
APERAM INOX AMÉRICA DO SUL S.A
02.2021 - 02.2022
- Activities related to Electronic and Mechanical Maintenance, as well as use of ERP - SAP and industrial maintenance - SIGMA systems, under the supervision of a person responsible for the company.
Education
Bachelor of Science - Computer Science
Anhanguera
Americana, Brazil12.2026
Associate of Science - Electronic Maintenance Electrician
Escola E Faculdade SENAI "Roberto Mange"
Campinas, Brazil12.2022
Associate of Science - Industrial Equipment Maintenance Mechanic
Escola E Faculdade SENAI "Roberto Mange"
Campinas, Brazil12.2022
High School Diploma -
EE Prof. Ary Menegatto
Americana, Brazil12.2021
Skills
- Incident Management
- Remote Support
- Security Management
- Data Recovery
- Network Administration
- Hardware Configuration
- Team Collaboration
- Conflict Resolution
- Problem Solving
- Office
- Windows 7/10/11
- Printer Setup
Languages
English
Intermediate (B1)
Spanish
Beginner (A1)
Timeline
Computer Support Analyst
KSB COMERCIO E SERVICOS LTDA
08.2023 - Current
Trainee on IT
DAE - Departamento De Água E Esgoto
02.2023 - 08.2023
Maintenance Electrician Apprentice
APERAM INOX AMÉRICA DO SUL S.A
02.2021 - 02.2022
Bachelor of Science - Computer Science
Anhanguera
Associate of Science - Electronic Maintenance Electrician
Escola E Faculdade SENAI "Roberto Mange"
Associate of Science - Industrial Equipment Maintenance Mechanic
Escola E Faculdade SENAI "Roberto Mange"
High School Diploma -
EE Prof. Ary Menegatto
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