Mário Antônio De Souza Da Silva
Gerente
Rio De Janeiro- RJ
Summary
Dynamic store manager with a proven track record at Lojas Renner, enhancing operational efficiency and customer satisfaction. Excelled in inventory and staff management, leveraging POS systems and relationship-building skills to boost sales and minimize shrinkage. Demonstrated expertise in recruitment and team leadership, significantly improving store performance and employee development. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
13
13
years of professional experience
Work History
Gerente De Loja
Lojas Renner
Rio De Janeiro- RJ, Brasil
02.2011 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
Tecnólogo - Gestão Comercial
Estácio De Sá
Del Castilho- RJ, Brasil Skills
Type laws and regulatory compliance
Strategic thinker
Team leadership and coaching
Financial operations management
Staff training and development
Staff Management
Inventory management
Timeline
Gerente De Loja
Lojas Renner
02.2011 - 04.2024
Tecnólogo - Gestão Comercial
Estácio De Sá