Finanças, seguros, economia e negócios
Orlando Leão Costa
Corretor De Seguros
Macapá,AP
Summary
Dynamic insurance professional with a proven track record at Ricardo Ricci Barroso Racovitza, excelling in client acquisition and complaint resolution. Expert in policy analysis and sales presentations, I achieved high customer retention through exceptional service and proactive communication, generating referral business and empowering clients to make informed coverage decisions.
Overview
22
22
years of professional experience
Work History
Corretor De Seguros
Ricardo Ricci Barroso Racovitza
2003.03 - Current
- Assisted clients with claims processing, ensuring a smooth experience during difficult times.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Called potential clients to set up appointments according to mutual availability.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Education
Médio -
Supletivo Ensino Médio (EJA)
Macapá Skills
Sales presentations
Policy analysis
Retirement planning
Cold calling
Talented salesperson
Client acquisition expert
Property and casualty products
Complaint handling and resolution
Home and recreational insurance sales
Casualty auto insurance
Interests
Timeline
Corretor De Seguros
Ricardo Ricci Barroso Racovitza
2003.03 - Current
Médio -
Supletivo Ensino Médio (EJA)