Carlos Eduardo De Francesco De Angelo Caldas
Engenheiro Elétricista/Eletrônico - Suporte A Banco De Dados
Brasília
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
24
24
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Gerente De Suporte De TI
RC AUTOMAÇÃO COMERCIAL
03.2005 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Técnico Em Informática
ANTT – Agência Nacional De Transportes Terrestres
02.2001 - 02.2005
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
Education
Graduação - Análise E Desenvolvimento De Sistemas
Centro Universitário IESB
Brasília, Federal District, Brazil 06.2024 - Current
Capacitação - Data Science_ Analise E Visualização De Dados
Alura
São Paulo, Sao Paulo, Brazil 05.2024 - 05.2024
Capacitação - Pandas_ Conhecendo A Biblioteca
Alura
São Paulo, Sao Paulo, Brazil 05.2024 - 05.2024
Capacitação - Python Para Data Science_ Trabalhando Com Funções,
Alura
São Paulo, Sao Paulo, Brazil 05.2024 - 05.2024
Capacitação - Python Para Data Science_ Primeiros Passos
Alura
São Paulo, Sao Paulo, Brazil 05.2024 - 05.2024
Pós-graduação - Engenharia De Energia - Redes Elétricas: Execução
RTG Especializações
Goiânia, Goias, Brazil 06.2017 - 12.2019
Graduação - Engenharia Elétrica – Telecomunicações
Centro Universitário IESB
Brasília, Federal District, Brazil 01.2011 - 12.2017
Skills
Operations management
Additional Information
Interesse em atuar na área de formação - engenharia.
Timeline
Graduação - Análise E Desenvolvimento De Sistemas
Centro Universitário IESB
06.2024 - Current
Capacitação - Data Science_ Analise E Visualização De Dados
Alura
05.2024 - 05.2024
Capacitação - Pandas_ Conhecendo A Biblioteca
Alura
05.2024 - 05.2024
Capacitação - Python Para Data Science_ Trabalhando Com Funções,
Alura
05.2024 - 05.2024
Capacitação - Python Para Data Science_ Primeiros Passos
Alura
05.2024 - 05.2024
Pós-graduação - Engenharia De Energia - Redes Elétricas: Execução
RTG Especializações
06.2017 - 12.2019
Graduação - Engenharia Elétrica – Telecomunicações
Centro Universitário IESB
01.2011 - 12.2017
Gerente De Suporte De TI
RC AUTOMAÇÃO COMERCIAL
03.2005 - Current
Técnico Em Informática
ANTT – Agência Nacional De Transportes Terrestres
02.2001 - 02.2005
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