GABRIEL DA SILVA LOPES
Porto Velho,Rondonia
Summary
Dynamic professional with a strong foundation in problem-solving, communication skills, and public speaking. Demonstrates expertise in team building and strategic planning, ensuring effective collaboration and goal achievement. Adept at resourcefulness and inventory management, with a keen eye for quality assurance. Committed to leveraging these skills to drive organisational success and innovation.
Overview
11
11
years of professional experience
Work history
Consultor de serviços automobilísticos
Saga Hyundai
Porto Velho, Rondonia
2025.08 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Consistently arrived at work on time and ready to start immediately.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
gerente geral de restaurante
Grupo Madero
São Paulo, Sao Paulo
2019.05 - 2025.07
- Built high-performing teams to achieve organisational objectives.
- Identified new business opportunities, leading to market expansion.
- Led company-wide restructuring to streamline operations.
- Established a positive work environment which promoted staff morale and productivity.
- Delivered results under pressure to meet tight deadlines.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Fostered a high-performance culture, resulting in increased productivity.
- Successfully negotiated contracts with suppliers to reduce costs.
- Maintained compliance with industry regulations at all times.
- Increased overall operational efficiency by implementing new management strategies.
Operador de caixa
DROGARIA FOX
Porto Velho, Rondonia
2015.04 - 2016.11
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Coordinated with team members for smooth shift transitions.
- Assisted customers with enquiries to enhance their shopping experience.
- Managed queue effectively during peak hours for seamless checkout process.
- Communicated product information to customers, driving informed purchases.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Processed payments swiftly for improved customer experience.
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Resourcefulness
- Inventory management
- Quality Assurance
Timeline
Consultor de serviços automobilísticos
Saga Hyundai
2025.08 - Current
gerente geral de restaurante
Grupo Madero
2019.05 - 2025.07
Operador de caixa
DROGARIA FOX
2015.04 - 2016.11